Get technical support and help with TaskScout. Submit support tickets, access documentation, and get expert assistance with platform features.
Get instant help with quick questions and technical issues.
Submit detailed support requests and get comprehensive solutions.
Speak directly with our technical support specialists.
Log into your dashboard, click "New Ticket," fill in the details including location, priority, and description. You can attach photos and assign it to a vendor or post to the marketplace.
Go to Settings > Team Members, click "Invite User," enter their email and select their role (Admin, Manager, or Technician). They'll receive an email invitation to join.
Download the TaskScout app from the App Store or Google Play, log in with your web account credentials. Data syncs automatically in real-time across all devices.
Yes, technicians can view assigned tickets, take photos, and fill out work orders offline. Changes sync automatically when internet connection is restored.
Post your maintenance request to the marketplace, receive bids from qualified vendors, review their profiles and ratings, then accept the best offer. Payment is processed securely through Stripe.
We accept all major credit cards, ACH bank transfers, and digital wallets through our Stripe integration. Subscriptions are billed automatically to your chosen payment method.
Step-by-step video guides for common tasks and advanced features.
Comprehensive guides and API documentation for developers.
Personalized training sessions for teams and organizations.
Our support team is here to help you succeed with TaskScout. Don't hesitate to reach out with any questions or concerns.
support@taskscout.ai
sales@taskscout.ai
technical@taskscout.ai
Support hours: Monday - Friday, 9:00 AM - 6:00 PM MST | Emergency support available 24/7